Updating harmony remote


The update, which will be available this week, allows you to schedule Activities to start or end automatically at specific times.

For example, you can set the lights to come on and your Sonos wireless Hi Fi system to play your favorite music when you typically arrive at home, or program your window shades to open when your alarm goes off in the morning.

If you’ve experienced this issue, you probably saw the following message displayed on your Harmony remote software when you tried to update your remote: There are 3 possible causes which could be preventing your Harmony 900, 1000 or 1100 from communicating with the Harmony remote software. Firewall is Enabled The firewall included as part of the OS will interfere with the communication between the remote and Harmony software.

To resolve this issue you will need to stop the firewall before attempting to update the Harmony Remote.

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Hi, my name is Omar Echevers and I am a product specialist on the Harmony team.

Connect the Harmony to the computer and press the "Sync Remote" button on the My Harmony software Device page to update the Harmony remote if the home entertainment device doesn't appear to recognize the Harmony remote.

Check that the manufacturer and model number for the device you want to control are correct in the Harmony software.

Either sign into the My Harmony software for Windows or Mac, or use the Harmony mobile app to opt-in and begin the installation.

During the installation of the Harmony remote software, the USB drivers for your Harmony 900, 1000 or 1100 remote are installed and configured, however there are times when this does not happen which will require you to manually configure the USB drivers.

To manually configure the USB drivers, refer to this article. 64-bit Mode Has Been Enabled The USB drivers for the Harmony 900/1000/1100 remotes are not compatible with 64-bit mode and therefore will not allow the remote to communicate with the Harmony remote software.

If you have enabled 64-bit mode on your Mac, you will need to boot your Mac into 32-bit mode.

Harmony Remote Update is a software program developed by Logitech - Harmony Remote Client. The setup package is about 46.17 MB (48,413,750 bytes) when donwloaded.

Typically, syncing your remote will be sufficient to update your Harmony software.

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